Bugherd

9.1
Expert ScoreRead review

Bugherd software | Feedback and Tracking software- Software Resellers

Bugherd software | Feedback and Tracking software

  • Marketing agencies
  • Web-development agencies
  • In-house teams
  • Usersnap alternative
  • Jira bug tracking
  • Website Annotation Tool

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The best bug tracking tool & visual feedback software

BugHerd is the best tool to collect, organise and act on website feedback. It’s bug tracking software that’s like sticky-notes on a webpage.

Collect, manage and action website feedback from one location

BugHerd is a simple one-stop bug tracking and website feedback tool.

BugHerd's side bar makes it easy to point and click to provide visual feedback

The easiest way to give website feedback.

BugHerd pins website feedback directly to page elements with a simple point and click. It’s incredibly easy for clients and your team to use. Give website feedback on desktop, tablet or mobile with BugHerd.

Simple to set up
Install BugHerd with either a Javascript snippet or through a browser extension. The decision is yours.
Simple guest feedback
No need for clients to have coding or technical knowledge. Guests can simply point and click to provide valuable website feedback.

The best website feedback.

Capturing the context is the best way to resolve bugs and respond to website feedback.  BugHerd makes it easy to get technical information from everyone.

Capture a screen recording or screenshot to annotate.
icon - video feedbackicon - annotate screenshots
BugHerd includes technical information, such as browser, Operating System and more.
icon - capture technical info
Pin feedback to website elements, not location.
icon - pin feedback
Real-time commenting.

BugHerd's side bar makes it easy to point and click to provide visual feedback

taskboard image

The best way to manage website feedback.

BugHerd feedback is sent to the Task Board, a kanban-like environment that’s perfect for those managing or actioning feedback.
Unlimited guests
Invite as many clients and stakeholders as you need to give feedback.

icon - unlimited guests

Unlimited projects
Create as many or as few projects as you need.
 
 

BugHerd customers 
are the actual best!

Here’s how we’ve helped some of them solve their client feedback and bug tracking woes…

BugHerd is for

Anyone involved in the website development process. It’s a time saver for teams conducting development and QA. It’s easy to use for clients in UAT.

Marketing agencies

Overhauling a client’s website or managing ongoing tweaks to landing pages and other marketing collateral is so much easier with BugHerd.

eCommerce

Easily manage hundreds of item descriptions and debug online shopping experiences with BugHerd.

QA and UAT

Get actionable, replicable and visual feedback from clients and users in your website testing phases.

Web development agencies

Annotated feedback on websites makes bug tracking and resolution so much easier for complex websites.

Simplify Your Website QA Testing & User Acceptance Testing

BugHerd makes QA and UAT enjoyable for your team and your users.Speed up website testing QA by pinning feedback to the website as you review it.Clear, concise UAT. BugHerd adds screenshots and technical info to add context to user feedback.

bugherd feedback pinned to webpage

QA websites with a simple point and click

BugHerd pins feedback directly to the elements on your website, making it incredibly easy to use.
technical info captured with bugherd

Technical info from non technical UAT testing

QA and UAT feedback captured with BugHerd includes a screenshot or video, and info such as screen resolution, browser, OS, CSS selector data, and more.
bugherd's task board

Collect and manage bugs and feedback in one place

Simplify QA and UAT process by having feedback sent directly to BugHerd’s kanban-style board. Collaborate seamlessly with your team and users, wherever they are.

How BugHerd can help with your QA and UAT

BugHerd collects visual feedback, complete with a screenshot, annotation and metadata. Website and landing page feedback that’s ready for the team to action.

While other UAT software tools may require different applications to manage the website feedback, BugHerd offers an all-in-one solution. Feedback is sent directly into BugHerd’s Task Board, a kanban-like environment for design and development teams to manage and act on the website feedback.

Take a look at the list of the frequently asked questions (right) to get to know BugHerd better.

Manage bugs and feedback to make your website a top seller

collecting feedback from colleagues and stakeholders

Simplify collecting feedback from colleagues and stakeholders

Spend less time wading through confusing email chains or convoluted spreadsheets. BugHerd pins feedback to the page and includes all the information you need to make it actionable.

Gather ongoing feedback from customers on your live website

The Public Feedback tool allows you to gather ongoing feedback from visitors of your online store, without requiring a log in.
public feedback tool
image of BugHerd's Task Board

Track the progress of tasks from one location

BugHerd sends all feedback to a kanban style Task Board, where you can triage feedback, assign tasks, add comments and track the progress of work to completion.

Integrate BugHerd with your favourite tools

BugHerd sends all feedback to a kanban style Task Board, where you can triage feedback, assign tasks, add comments and track the progress of work to completion.
image of integrations
simplify collecting feedback

Simplify collecting feedback from clients and stakeholders

Spend less time wading through confusing email chains or convoluted spreadsheets. BugHerd pins feedback to the page and includes all the information you need to make it actionable.

Students can provide feedback on course content

The Public Feedback tool allows you to gather ongoing feedback on your online course content, without requiring a log in.
Public feedback tool
image of commenting within BugHerd

Improve collaboration and communication across remote teams

Know what everyone in the team is working on, what’s complete and what needs picking up. BugHerd helps add visibility to your team, especially if you’re not in the same office.

Capture context, reduce follow up questions on large website builds

pend less time wading through confusing email chains or convoluted spreadsheets. BugHerd pins feedback to the page and includes all the information you need to make it actionable.
bugherd feedback pinned to webpage
hero image

The simplest tool for annotating websites.

BugHerd lets you annotate web pages with a simple point and click. Eliminate vague website feedback by making it visual with the best website annotation tool.

How to annotate a web page

BugHerd makes web page annotation easy with a simple point and click. Select the section you want to add feedback and add the details. BugHerd captures your browser and operating systems details and even takes a screenshot for you. You can annotate the screenshot for further clarification. Perfect for adding design feedback, as well as text changes.

bugherd feedback pinned to webpage

Simplify communication between design and development by pinning feedback to elements on a page.

technical info captured with bugherd

Technical info from non-technical people.

BugHerd automatically includes a screenshot, and provides contextual information to solve bugs fast.

annotation screenshots with BugHerd

Add annotations to your screenshots with the annotate tool.

BugHerd automatically includes a screenshot, and provides contextual information to solve bugs fast.

Your questions answered 
about BugHerd as a website annotation tool.

BugHerd collects visual feedback, complete with a screenshot, annotation and metadata. Feedback that’s ready for the team to action, even from non-technical folk.

While other website annotation programs may require different applications to manage the website feedback, BugHerd offers an all-in-one solution. Feedback is sent directly into BugHerd’s Task Board, a kanban-like environment for design and development teams to manage and act on the website feedback.

Take a look at the list of the frequently asked questions (right) to get to know BugHerd better.

Combine BugHerd with Jira for the ultimate bug tracking tool

Jira is one of the most popular project management and bug tracking tools. Adding BugHerd makes it easy for your clients and team to give feedback and report bugs on websites and apps.

Simplify visual feedback for your clients with BugHerd and boost your team reporting with Jira’s powerful project management capability.

hero graphic

Simple, visual bug reporting from BugHerd + the power of Jira

Both BugHerd and Jira can be described as bug tracking tools. However, the way they’re designed and who they’re designed for differs radically. Learn more about how to use Jira bug tracking tools, with the help of BugHerd.

BugHerd provides a simple way for your team and clients to track bugs and provide feedback on web projects. It has a point and click interface, making it easy for even non-technical users to master.

Even if you use Jira as your main source of project management, BugHerd makes it very easy for anyone outside your team to provide feedback without the need to create tickets in Jira. Plus BugHerd makes it easy to resolve bugs and action feedback by providing the information you need in the task. Technical information such as the browser, Operating System, even the element the feedback is attached to is captured in BugHerd.

So how can you use BugHerd as a simple bug tracking tool for Jira? To help out, we’ve answered the most commonly asked questions

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