JivoChat

  • Give your team tools to respond lightning fast
  • JivoChat is the top-rated
    mobile customer support appat the App Store
  • Get on the phone with clients
    in 30 seconds or less
  • JivoChat users have access to 24/7 customer support

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Increase your revenue by connecting with clients where they are

Jivochat is an all-in-one business messenger that teams use to talk to customers anywhere: live chat, cellphone, email, and social.

Get on your customers' level

Your clients are on web sites, the smartphone, social media, the list is going on. Jivochat lets in visitors to speak to you the use of their favored platforms, so you by no means leave out an opportunity to make a connection.

Give your team tools to respond lightning fast

Sellers get hold of all chats, emails, and calls in a single jivo app, so no extra time-consuming fumbling between distinct home windows. The result? Green patron/agent communication, less distraction, and all of the essential gear to offer splendid customer service.

JivoChat is the top-rated mobile customer support app at the App Store

Jivo’s all-in-one enterprise messenger demonstrates its worth with the aid of retaining its excessive rating of 4. 7 out of
6k+ opinions.

Proud to be an industry leader

We receive the highest evaluations out of some of the opposite popular customer support apps. As of december 2019, here are the rankings of some of the opposite apps’ on the appstore:

Get on the phone with clients in 30 seconds or less

After a traveller requests a callback, all your marketers’
telephones ring straight away. Whilst one of the agents solutions the call, all other telephones forestall ringing and jivo calls the traveller.

Why JivoChat live chat? Times are changing! Clients prefer texting more than calling these days.

Perfectly Designed

The jivochat widget fits flawlessly in a sidepanel in your internet site

Works on any Device

Each present day os, browser, and cellular tool is supported

Translated into 20 languages

Every word in the chat widget
is customizable to be understandable in your local language

 

Visitors still leaving your site? Engage them immediately with proactive invitations!

Every month, tens of millions of jivochat messages begin with proactive invitations. Similar to being greeted at a bodily store, this sort of pleasant gesture is going an extended manner.
… and site visitors are much more likely to turn out to be your clients.

The powerful JivoChat agent app will turn your team into customer care superstars

The jivochat widget allows you to speak with a couple of visitors at the equal time, that’s not possible to do by way of smartphone. The app’s capabilities aim to reinforce your group’s performance and verbal exchange possibilities.

Increase your purchases made through mobile devices

With jivochat’s mobile widget, you may engage with clients who prefer to get right of entry to your internet site via their smartphone. Clients can request one-click calls or send messages to you the usage of apps such as facebook messenger. This offers them the liberty to keep the talk with you even after they depart your internet site. Customers can make one-click on calls or send messages to you the usage of their favorite instantaneous messenger, giving both of you the freedom to preserve the speak even after the consumer leaves the internet site.

The most effective mobile chat widget on the market

We’re not joking. It’s true. No blinking, fading, or shifting bugs.

Speed

The chat opens in the identical window as your website without taking any useless time to reload

Optimized for all mobile browsers

Tested for all most important cellular browsers so that your clients have flexibility in their jivochat use.

Native mobile menu

Jivochat menu functionalities are engineered to suit ios and android gadgets.

Want to know how well your agents are performing? JivoChat provides managers with all the necessary numbers

If you like to keep a watch on business enterprise communications, jivochat is your device. Unlike with cellphone conversations, it’s smooth to screen service high-quality and provide your group feedback. Jivochat does this by way of offering chat logs and reports among agents and customers.

See what’s happening on your website right now

View who’s visiting, which webpages they’re viewing, and which area they may be coming from. You could also have interaction any site visitors with a live conversation!

Monitor and improve quality of service

Each day jivochat rankings your chat carrier best and offers hints on regions you may enhance in.

No limit to perfection

Green highlights data corresponding to ideal indicators.Red shows possible weak spots.

Monitor customer flow

Don’t neglect to preserve music of terrible scores, the ones signify sad capacity buyers!

A Huge Improvement to Live Chat Experience

Chat with clients thru the messages app on their iphone. Make sure that every birthday celebration is notified of responses through push notifications. Complete transactions in seconds with apple pay integration.

Meet JivoChat

An omnichannel business messenger constructed for teams to hook up with their customers anywhere they’re. Jivochat lets you cognizance on customers, not the equipment: interact site visitors through stay chat, facebook, phone calls, thru team electronic mail, apple enterprise chat or whatsapp in a unmarried powerful app, preserving things organised and auditable.

Chat with your colleagues in a reliable team messenger

Chat one-on-one, create organizations, ship messages and documents, manage get admission to to enterprise conversations in jivo crew chats.

More secure than a messenger group

Using conventional messaging apps for group chatting can also compromise your enterprise. Those apps normally keep chat messages and documents at the personnel’ devices, for all time. Jivo takes a one-of-a-kind technique. It shops all chats on comfortable servers, keeping worker get entry to rights under the employer’s manipulate. Retirees and misplaced phones are now not a threat.

Jivo comes with all business communication essentials

Using conventional messaging apps for group chatting can also compromise your enterprise. Those apps normally keep chat messages and documents at the personnel’ devices, for all time. Jivo takes a one-of-a-kind technique. It shops all chats on comfortable servers, keeping worker get entry to rights under the employer’s manipulate. Retirees and misplaced phones are now not a threat.

Manage access rights:

Upload personnel to companies, hire admins, configure and block get entry to

Unlimited groups:

 create company- or department-level groups or informal chats

Cross-platform support:

 chat with your teammates anywhere — in a mobile app or on your PC

Notification settings:

 choose which notifications you want to receive.

Mentions:

 call out to a specific colleague, online employees, or all group members

GIF & emoji:

 inject a splash of emotions into your conversations

Keep your data safe

Jivochat is safe to use on any public network or unsecured places. Tls presents stop-to-give up security of data despatched between our software over the internet. This ensures complete safety when the usage of jivochat app in airports, buying shops and public wi-fi.

Autonomous protection

There are various types of security threats that could have an effect on an application as well as a agency’s infrastructure. The jivochat service offers protection in opposition to most dangerous protection threats with an lively firewall (net utility firewall). Both absolutely automated and semi-computerized systems of protection and response to emerging protection threats are included.

Data centers in Amazon Web Services

Jivochat makes use of records centers in three most important regions — united states of america, south-east asia, and the eu union provided by using amazon net offerings. Carrier facts can be saved in any location. We’ve were given bendy, scalable information middle answers for worldwide coverage and connectivity.

Work around the clock

To ensure the smooth operation of the service, we have unique records facilities with optimized servers having superb operation for the jivochat application. The technical guide crew and admin team reveal and backup records 24/7. Your personal data will not be misplaced when the use of the jivochat service.

JivoChat application

Offline protection (web application firewall) and built-in protection in the jivochat app prevent the loading of malicious code, and additionally block attacks and capacity vulnerabilities. We additionally conduct everyday outside facts protection audits to make sure that we are doing the whole thing right.

Data isolation

All consumer statistics is separated and remoted from every other in the sort of way that there’s no manner to get entry to the records of another user.

Log in to the jivochat app as an account proprietor in addition to an administrator (consumer), password-covered. All users’ passwords are stored in our databases in a hashed form most effective. Inner company policies limit our personnel’ get admission to in your facts.

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