Exotel

9.5
Expert ScoreRead review
  • For enterprises
  • For small businesses

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Empower your teams to work remotely

Integrate cloud telephony with the tools you use

Discover how you can set up Exotel’s cloud telephony solution for your on-premise and remote teams

Remote customer support call centre

Your agents can work from anywhere. You can set up a remote customer support centre in less than 30 minutes. No waiting, no delays. Get started in less than 30 minutes. All the features you’ll need including multi-level call recording, call routing, call analytics, etc. No infrastructure needed. Easy to use visual drag-drop builder to create call flows.

Outbound call center for remote sales teams

Your sales team can reach customers from the comfort of their own homes. Create a centralised system with automated dialers, integrations with CRMs, etc. Make it a productive experience for your sales teams.

Phone number masking

Put your customers first. Safeguard their identity, make customer privacy a priority with this easy-to-implement solution 

 

VoIP Phone System

Manage domestic & international customer calls using our VoIP phone system. No additional infrastructure required – your agents can use existing smartphones and laptops to make and receive calls. Save cost by at least 30%, enable remote work and increase agent productivity.

Exotel Advantage

Highly Secure

Superior Quality

Superior Reliability

Patented Solutions

Scale at Ease

Best Support

OUR PRODUCTS

Voice

Every phone call counts. Build a unique and lasting customer experience with Exotel’s voice products on the cloud

Be Heard-Loud and Clear​

Voice API

Virtual Number

Automated Calls

Toll-Free Numbers

Heartbeat API

Call Campaigns API

SMS

SMS is the most effective, non-intrusive and cost-effective way to communicate with customers. Set up an SMS sender-ID and get started in less than 30 minutes.

Making a change,one SMS at a time

Bulk SMS Campaigns

SMS API

Appointment Reminders

Billing & Payment

Survey & Feedback

Status updates

ExoVerify

Enhance app security & product usage with a safe, quick & cost-effective multi-factor authentication product. The frictionless verification experiences results in higher authentication success rates and CSAT scores.

Seamless authentication at a fraction of the cost.

Two-Factor authentication

Resetting password

Passwordless logins & authentication

Prevention of spam

AppToApp Calling

Use our App to App calling SDK to create personalised call experiences globally

Security

Cost Effective

Privacy

Trackable

Try Free Demo

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