Brand24
Brand24 software | Media Monitoring Software
- Measure the results of your marketing and PR campaigns
Tracking your competition made easy
Get instant access to brand mentions across social, news, blogs, videos, forums, podcasts, feedback and more.
Protect your online reputation
Follow up on positive comments from your brand ambassadors & respond to a dissatisfied customer before the story gets ahead of you.
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Automated sentiment analysis
We use superior sentiment detection to phase high quality, bad and impartial mentions.
Instant notifications
Get immediate signals for bad mentions and have interaction key conversations before it’s too late.
Improve customer satisfaction
Automated sentiment analysis
Instant notifications
Measure your marketing / PR efforts
Automated sentiment analysis
Hashtag tracking
Instant notifications
Brand24 Features
Mentions Feed
Discover what people say about your brand & take action in real time. Engage discussions related to your business with one click of the mouse.
Discussion Volume Chart
Identify sudden changes in the conversation volume to protect your company image. Spot problematic problems before they escalate & maximize the potential of positive publicity you’re already receiving.
Mention Analytics
Get a better understanding of who is talking about your brand online. examine buzz quality and quantity to gain new insights about your customers.
Influence Score
Pinpoint your industry influencers to make conscious decisions about who you should be working with.
Sentiment Analysis
Thanks to mention sentiment (positive, negative, neutral) you can get a better understanding of customer attitudes & spot problematic areas which need immediate attention.
Alerts
Be the first to discover changes in the volume of discussion around your brand. Customize your alerts the way you require- as an example, you can get email or in-app notifications of negative mentions of your company from blogs with more than 300,000 monthly visits.
Data Exporting
Turn your records into automated PDF reports, .xls files, and infographics. Process your mentions gathered with Brand24 so you can use them outside of the tool.
Filtering
Narrow down your results to focus on what is most essential for you. You can filter by mention source, sentiment, number of visits, and many more.
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