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Brand24

9.1
Expert ScoreRead review
  • Measure the results of your marketing and PR campaigns
  • Protect your online reputation
  • Improve customer satisfaction
  • Analyze your efforts to make smarter decisions

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Tracking your competition made easy

Get instant access to brand mentions across social, news, blogs, videos, forums, podcasts, feedback and more.

Protect your online reputation

Follow up on positive comments from your brand ambassadors & respond to a dissatisfied customer before the story gets ahead of you.

Automated sentiment analysis

We use superior sentiment detection to phase high quality, bad and impartial mentions.

Instant notifications

Get immediate signals for bad mentions and have interaction key conversations before it’s too late.

Improve customer satisfaction

Track & engage online reviews, social media mentions, blogs, message boards, news sites and much more.

Automated sentiment analysis

Learn what people like or dislike about your company to improve communication.

Instant notifications

Access and engage online mentions to develop customer satisfaction.

Measure your marketing / PR efforts

Find out how many people saw mentions for your brand. Track engagement, including Likes, Shares & Comments.

Automated sentiment analysis

Save time using our daily/weekly reports. Export the records through PDF & Excel reports.

Instant notifications

Track KPIs including Reach & Engagement.

Hashtag tracking

Track various hashtags and find influencers. Scale the effects of a hashtag campaign, like Reach and Engagement.

Brand24 Features

Mentions Detail

Mentions Feed

Discover what people say about your brand & take action in real time. Engage discussions related to your business with one click of the mouse.

Mentions Detail

Discussion Volume Chart

Identify sudden changes in the conversation volume to protect your company image. Spot problematic problems before they escalate & maximize the potential of positive publicity you’re already receiving.

Mention Analytics

Get a better understanding of who is talking about your brand online. examine buzz quality and quantity to gain new insights about your customers.

 

Influence Score

Pinpoint your industry influencers to make conscious decisions about who you should be working with.

Sentiment Analysis

Thanks to mention sentiment (positive, negative, neutral) you can get a better understanding of customer attitudes & spot problematic areas which need immediate attention.

Alerts Detail

Alerts

Be the first to discover changes in the volume of discussion around your brand. Customize your alerts the way you require- as an example, you can get email or in-app notifications of negative mentions of your company from blogs with more than 300,000 monthly visits.

Exporting Detail

Data Exporting

Turn your records into automated PDF reports, .xls files, and infographics. Process your mentions gathered with Brand24 so you can use them outside of the tool.

Filtering

Narrow down your results to focus on what is most essential for you. You can filter by mention source, sentiment, number of visits, and many more.

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