Brand24

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Online reputation managementMedia monitoringTracking your competition made easy

Get instant access to brand mentions across social, news, blogs, videos, forums, podcasts, reviews and more.

Online reputation managementMedia monitoringTracking your competition made easy

Get instant access to brand mentions across social, news, blogs, videos, forums, podcasts, reviews and more.

Automated sentiment analysis

We use advanced sentiment detection to segment positive, negative and neutral mentions.

Instant notifications

Get instant alerts for negative mentions and engage key conversations before it’s too late.

Improve customer satisfaction

Track & engage online reviews, social media mentions, blogs, message boards, news sites and much more.

Get to know your customers

Learn what people like or dislike about your company to improve communication.

Engage customers online

Access and engage online mentions to grow customer satisfaction.

Measure your marketing / PR efforts

Find out how many people saw mentions for your brand. Track engagement, including Likes, Shares & Comments.

Automated reports

Save time using our daily/weekly reports. Export the data through PDF & Excel reports.

Important metrics

Track KPIs including Reach & Engagement.

Hashtag tracking

Track various hashtags and find influencers. Measure the effects of a hashtag campaign, like Reach and Engagement.

Hashtag reach

Access important hashtag metrics.

Hashtag volume

Measure number of mentions with a hashtag.

Mentions Feed

Discover what people say about your brand & take action in real time. Engage discussions relevant to your business with one click of the mouse.

Discussion Volume Chart

Identify sudden changes in the discussion volume to protect your company image. Spot problematic issues before they escalate & maximize the potential of positive publicity you’re already receiving.

Mention Analytics

Get a better understanding of who is talking about your brand online. Analyze buzz quality and quantity to gain new insights about your customers.

Influence Score

Pinpoint your industry influencers to make conscious decisions about who you should be working with.

Sentiment Analysis

Thanks to mention sentiment (positive, negative, neutral) you can get a better understanding of customer attitudes & spot problematic areas which need immediate attention.

Alerts

Be the first to discover changes in the volume of discussion around your brand. Customize your alerts the way you need – as an example, you can get email or in-app notifications of negative mentions of your company from blogs with more than 300,000 monthly visits.

Data Exporting

Turn your data into automated PDF reports, .xls files, and infographics. Process your mentions gathered with Brand24 so you can use them outside of the tool.

Filtering

Narrow down your results to focus on what is most important for you. You can filter by mention source, sentiment, number of visits, and many more.

Media Monitoring reinvented.

A Powerful Social Listening Tool Loved by Businesses of All Sizes.

Let Us Show You What We Do

Maximize the potential of your social media marketing with one simple app. Here’s how:

Get customer insights

Identify your customers and prospective customers to understand how they feel about your product / company. Adjust your marketing to the way they communicate for even better results.

Engage your customers

Talk to your customers where and when they are most active. Increase customer satisfaction and grow more sales with personalized, high-quality interactions.

Find influencers

Target top influencers in your industry to provide additional exposure for your company. We all want to work with influencers, but having social media metrics to evaluate campaign effectiveness is a major game changer.

Grow your Sales

Detect sales opportunities in social media. Find people who are already expressing interest in your product or service and simply talk to them. This one is a no-brainer: they are already looking for what you’re trying to sell!

Data analysis

Leverage our analytics module to find and engage conversations that matter. Access important discussions across social, news, blogs, videos, forums, reviews and more.

Instant notifications

Get instant notifications about new discussions relevant to your industry. Engage to promote your business and grow sales.

Protect your brand image

Be the first to discover online conversations about your company so you can protect your reputation. Avoid social media crises by answering problematic questions & comments before they escalate.

Get to know your customers

Learn what drives your customers. Discover new reviews and brand mentions boosting your communication.

Engage customers online

Engage with online clients. Get notifications and engage your brand mentions to grow customer satisfaction.

Analyze your efforts to make smarter decisions

Monitor your own company name, relevant keywords, phrases, and hashtags to stay on top of your game. See who your marketing efforts resonate with and make data-driven decisions to become a kick@#^ marketer. Period.

Track marketing progress

Access our new marketing KPIs to track your marketing progress.

Measure effectiveness

Track metrics including Brand Reach and Brand Reputation to measure the effectiveness of your marketing.

Get to know your competition

Find out where are your competitors getting their clients from? Which are the strongest marketing channels for your rivals?

Analyze your competition

Keep an eye on your competition so you can always be at least one step ahead. Learn their strengths and weaknesses and use that knowledge to grow your business.

Compare results

Benchmark your marketing results versus competitors.

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