Surveysparrow
Surveysparrow software | Experience management software
- Develop solutions, drive usage, & build loyalty.
- Deliver superior product experiences.
- Engage your employees, & enhance productivity.
- Develop a high-performing culture.
Refine Product Experience, The Better Way.
The all-in-one Omnichannel Experience Management Platform
Custom Domain
Host surveys from your company’s domain and white-label it. Make surveys truly your own and promote your brand across.
Custom CSS
CSS-style your surveys to perfection. Design with themes and slip CSS codes to customize analyses just the way you want.
Custom Email
Share your emails from your company’s domain address. Customize the subject, body, and every bit of your email.
Scheduled Reports
Receive analysis reports in your inbox at a configured time. Once you plan & automate reports, you get a complete picture of survey performance & responses, without even logging in.
Cross Tabulation
Compare responses of a survey based on any specific criteria and gain hidden insights. Cross-tabulate responses to understand how different entities of your survey are related.
SPSS Data Export
Export your analysis results in the SPSS(Statistical Package for the Social Sciences) format, to accomplish in-depth statistical analysis.
Data security
Securely collect data with custom SSL. With GDPR compliance, data safety is of utmost importance to us. All your data is encrypted and safely stored.
Cross Tabulation
Manage various accounts under a single parent account. For instance, you can have separate sub-accounts for the different teams in your association. The parent account can access all sub-accounts.
Centralized billing
Manage the billing for different teams or various sub-accounts with centralized billing. Have as many subaccounts and users within it as you want. And, everything falls under a single billing making payments & life easier.
Multiple Users
Set up & scale with various users for an account. Survey visibility & availability can be managed using folders & teams. Even if the account-handler is no longer present with you, all the info and data remain intact.
Dedicated Customer Success Manager
Support, literally a call away, 24*7*365. For any questions, support, or problems you can reach out to the customer success manager, dedicated to you.
Transactional surveys
Station and trigger view surveys at every opportune customer touchpoint using our API. You can share related records to a third-party tool using webhooks.
What else is in the cart?
Easy survey creation
Create surveys swiftly using the intuitive interface of enterprise survey software. You can opt for chat-like analysize or conversational forms. Collect feedback routinely using NPS surveys. Go internet-free with offline surveys and gather records remotely.
Design flexibility & customization
Design surveys exactly the way you want. Style it using CSS customization to match it perfectly with your requirements. Customize and personalize it inside-out using contact params and custom variables.
The Best NPS Survey Platform
Develop your business with a continuous view loop. NPS is one of the finest customer loyalty barometers used by companies, around the world. Station feedback silos at all touchpoints, track & improve your Net Promoter Score, and enrich customer trustworthiness.
Grow
Gather reviews from promoters. Acquire new customers. Progress.
Improve
Learn from your customers. Take action. Measure progress
Listen
Collect customer feedback. Cover all crucial touchpoints.
Analyze
Track NPS. Study feedback. Uncover loyalty-driving factors.
NPS Survey Platform Must-have Features
& segment
Create dynamic lists and segment your respondents easily based on any criteria. Get an in-depth analysis of your customer persona and manage follow-ups easily.
things done
Automate net promoter score surveys based on your preference. Choose the time, frequency, and add the list of contacts. Configure & set in the recurring mode. Track NPS over time and benchmark with industry standards.
dynamic Dashboard
Monitor Net Promoter Score with time. View responses each from promoters, passives, and detractors. Filter responses and gather insights.
questions & emails
Add follow-up questions to know the ‘Why’ behind everything. It’s best to have an open-ended text question to get in-depth insights. Share custom follow-up emails to your promoters, passives, & detractors, and close the loop.
SMS, Email, In-app
Embed an NPS survey in your app, share Net Promoter Score survey emails, or send SMS surveys to your customers. Make it convenient for your customers and for you too!
Analysis & view Wordcloud
Decode customer sentiments easily with sentiment analysis. Pick out their insights and get a word cloud to have a clear & concise understanding of the loyalty factor.
Set-up your offline survey tool in 4 quick steps
01
Create your
SurveySparrow Account
- Name, email address… you know, the usual. Hop over!
- Already have an account? Awesome! Let’s get started!
03
Install the Offline App
- Playstore or App store, just a button away.
- Sign-in.
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02
Create an Offline Survey
- On your own, or choose one of our custom templates.
- Select the ‘Offline’ mode. We’re going internet-free here!
04
Move to ‘Kiosk’ mode
- Select your survey.
- Enable Kiosk mode. Jump-start your data collection.
Omnidirectional Feedback. Comprehensive, Conclusive.
Customize your Employee 360 reports & emails
Add your company logo, style, and brand your employee review reports and 360 evaluation emails. Reflect your brand’s identity across- SurveySparrow doesn’t appear anywhere. Customize the Reports & emails just the way you want. Add new sections, manage the sections by sliding the score between the various reviews received, and send it to your employees using 360 feedback software.
Conduct appraisals backed with performance reviews
Make appraisal programs just and fruitful by backing it up with 360 performance review data. Employ omnidirectional feedback to evaluate your employees. Understand the strength & weaknesses of employees, and equip your team to function better. Build a better work culture and a bunch of happy, passionate employees using the best 360 assessment tool.
Customize your Employee 360 reports & emails
Add your company logo, style, and brand your employee review reports and 360 evaluation emails. Reflect your brand’s identity across- SurveySparrow doesn’t appear anywhere. Customize the Reports & emails just the way you want. Add new sections, manage the sections by sliding the score between the various reviews received, and send it to your employees using 360 feedback software.
Empower employees to grow as you do
Catalyze the personal growth and development of employees with 360 evaluations. Increase the productivity of your workforce by helping them become self-aware. The 360 employee review reports, thus, contain Strengths, Weaknesses, Blind Spots, and Hidden Strengths and are anonymous. Managers can guide on how they can grow in the Personal Development Plan with personalized comments & notes.
