Survey Sparrow

9.1
Expert ScoreRead review
  • Develop solutions, drive usage, & build loyalty.
  • Deliver superior product experiences.
  • Engage your employees, & enhance productivity.
  • Develop a high-performing culture.

Added to wishlistRemoved from wishlist 0

Refine Product Experience, The Better Way.

The all-in-one Omnichannel Experience Management Platform

Custom Domain

Host surveys from your company’s domain and white-label it. Make surveys truly your own and promote your brand across.

 

Custom CSS

CSS-style your surveys to perfection. Design with themes and slip CSS codes to customize analyses just the way you want.

 

Custom Email

Share your emails from your company’s domain address. Customize the subject, body, and every bit of your email.

 

Scheduled Reports

Receive analysis reports in your inbox at a configured time. Once you plan & automate reports, you get a complete picture of survey performance & responses, without even logging in.

 

Cross Tabulation

Compare responses of a survey based on any specific criteria and gain hidden insights. Cross-tabulate responses to understand how different entities of your survey are related.

 
 

SPSS Data Export

Export your analysis results in the SPSS(Statistical Package for the Social Sciences) format, to accomplish in-depth statistical analysis.

 

Data security

Securely collect data with custom SSL. With GDPR compliance, data safety is of utmost importance to us. All your data is encrypted and safely stored.

 

Cross Tabulation

Manage various accounts under a single parent account. For instance, you can have separate sub-accounts for the different teams in your association. The parent account can access all sub-accounts.

 
 

Centralized billing

Manage the billing for different teams or various sub-accounts with centralized billing. Have as many subaccounts and users within it as you want. And, everything falls under a single billing making payments & life easier.

 

Multiple Users

Set up & scale with various users for an account. Survey visibility & availability can be managed using folders & teams. Even if the account-handler is no longer present with you, all the info and data remain intact.

 

Dedicated Customer Success Manager

Support, literally a call away, 24*7*365. For any questions, support, or problems you can reach out to the customer success manager, dedicated to you.

 
 

Transactional surveys

Station and trigger view surveys at every opportune customer touchpoint using our API. You can share related records to a third-party tool using webhooks.

What else is in the cart?

Easy survey creation

Create surveys swiftly using the intuitive interface of enterprise survey software. You can opt for chat-like analysize or conversational forms. Collect feedback routinely using NPS surveys. Go internet-free with offline surveys and gather records remotely.

Design flexibility & customization

Design surveys exactly the way you want. Style it using CSS customization to match it perfectly with your requirements. Customize and personalize it inside-out using contact params and custom variables.

The Best NPS Survey Platform

Develop your business with a continuous view loop. NPS is one of the finest customer loyalty barometers used by companies, around the world. Station feedback silos at all touchpoints, track & improve your Net Promoter Score, and enrich customer trustworthiness.

Listen, improve, analyze, and grow with Net Promoter Score.

NPS Survey Platform Must-have Features

Add Dynamic Lists & segment
Add Dynamic Lists
& segment

Create dynamic lists and segment your respondents easily based on any criteria. Get an in-depth analysis of your customer persona and manage follow-ups easily.

Automate & get things done
Automate & get
things done

Automate net promoter score surveys based on your preference. Choose the time, frequency, and add the list of contacts. Configure & set in the recurring mode. Track NPS over time and benchmark with industry standards.

Analyze real-time dynamic Dashboard
Analyze real-time
dynamic Dashboard

Monitor Net Promoter Score with time. View responses each from promoters, passives, and detractors. Filter responses and gather insights.

Share follow-up questions & emails
Share follow-up
questions & emails

Add follow-up questions to know the ‘Why’ behind everything. It’s best to have an open-ended text question to get in-depth insights. Share custom follow-up emails to your promoters, passives, & detractors, and close the loop.

Distribute easily viaSMS, Email, In-app
Distribute easily via
SMS, Email, In-app

Embed an NPS survey in your app, share Net Promoter Score survey emails, or send SMS surveys to your customers. Make it convenient for your customers and for you too!

Conduct Sentiment Analysis & view Wordcloud
Conduct Sentiment
Analysis & view Wordcloud

Decode customer sentiments easily with sentiment analysis. Pick out their insights and get a word cloud to have a clear & concise understanding of the loyalty factor.

Set-up your offline survey tool in 4 quick steps

01

Create your
SurveySparrow Account

  • Name, email address… you know, the usual. Hop over!
  • Already have an account? Awesome! Let’s get started!
 
Create crisp offline surveys using your offline survey tool.

03

Install the Offline App

  • Playstore or App store, just a button away.
  • Sign-in.
Turn on Kiosk mode in your offline survey tool and collect data.

Create an account in your offline survey tool to begin your feedback collection.

02

Create an Offline Survey

  • On your own, or choose one of our custom templates.
  • Select the ‘Offline’ mode. We’re going internet-free here!

Install the offline survey tool from Play Store or App Store.

04

Move to ‘Kiosk’ mode

  • Select your survey.
  • Enable Kiosk mode. Jump-start your data collection.

Omnidirectional Feedback. Comprehensive, Conclusive.

Drive growth and boost productivity using custom employee 360 reports.

Customize your Employee 360 reports & emails

Add your company logo, style, and brand your employee review reports and 360 evaluation emails. Reflect your brand’s identity across- SurveySparrow doesn’t appear anywhere. Customize the Reports & emails just the way you want. Add new sections, manage the sections by sliding the score between the various reviews received, and send it to your employees using 360 feedback software.

Empower employees by pointing out their strengths & weaknesses.

Conduct appraisals backed with performance reviews

Make appraisal programs just and fruitful by backing it up with 360 performance review data. Employ omnidirectional feedback to evaluate your employees. Understand the strength & weaknesses of employees, and equip your team to function better. Build a better work culture and a bunch of happy, passionate employees using the best 360 assessment tool.

Customize your Employee 360 reports & emails

Add your company logo, style, and brand your employee review reports and 360 evaluation emails. Reflect your brand’s identity across- SurveySparrow doesn’t appear anywhere. Customize the Reports & emails just the way you want. Add new sections, manage the sections by sliding the score between the various reviews received, and send it to your employees using 360 feedback software.

Customize your Employee 360 reports & emails

Empower employees to grow as you do

Catalyze the personal growth and development of employees with 360 evaluations. Increase the productivity of your workforce by helping them become self-aware. The 360 employee review reports, thus, contain Strengths, Weaknesses, Blind Spots, and Hidden Strengths and are anonymous. Managers can guide on how they can grow in the Personal Development Plan with personalized comments & notes.

Conduct appraisal backed by employee performance reviews.

Try Free Demo

Survey Sparrow
Survey Sparrow
Software Distribution Platform
Logo
Register New Account
Reset Password
Shopping cart