Ozonetel
Ozonetel Named Global Contact Center Software Leader by G2
Transform CX at Every Step of Your Customer Journey with AI & ChatGPT Powered Contact Center Solutions
Automated Quality Audits
Help specialist efficiency with unprejudiced, canny execution reviews.
Conversational Intelligence
Help specialists with bits of knowledge worked from a large number of client cooperations.
Voice Bots & Chatbots
Improve client self-administration with speedy, human-like reactions.
Intelligent Neural Search
Drive more intelligent, quicker list items with exact and significant data.
Features that Enable, Solve, Improve and Deliver.
Man-made intelligence empowered Omnichannel Arrangement
Ozonetel CX center conveys applicable client data from across the entirety of their associations. You can significantly increase your connection capacities with computerization while reducing expenses per contact.
Carefully designed Auto Dialers
Support deals execution with Prescient, Moderate, Power, See, or IVR dialers. With the capacity to distinguish replying mail and convert text-to-discourse, our honor winning dialers altogether increment efficiency.
Live call observing dashboards
Get constant bits of knowledge, oversee call lines, track execution, and manage continuous discussions all through all correspondence channels.
Complete call community arrangement
Inbound, outbound, or mixed, Ozonetel offers a thorough arrangement of devices to kick you off in minutes, whether you are an experienced firm or simply beginning. Our every minute of every day support groups will direct you through establishment and movement. We can likewise assist you with incorporating with your CRM.
PRODUCTS
Call Center Solution
Call center software solves your most critical call center challenges
Instantly go live with our cloud call center software
Inbound Support Solution
Help administration levels with our inbound call community arrangement
Outbound Service & Sales
Associate quicker with our outbound dialers and that's just the beginning
Omnichannel Solutions
Add and deal with your advanced channels effortlessly
We’re proving call center software can be better
Simple to increase or down
With our moment cloud arrangement and per specialist estimating, you can decrease fixed costs and get the adaptability to increase and down effortlessly.
Adjusts to your business needs
Adjust our PC communication incorporation to your current frameworks with our open library of APIs for unparalleled custom streams, joining with PBX, or even your current Taste trunk. In addition prepare mixes with practically any CRM or business arrangement.
Consultative like no other
At Ozonetel, you get every minute of every day consideration from client assistance groups. A specialist will direct you from choosing an item until you are ready to go. You will likewise get preparing and onboarding at no additional expense
Business Phone System
Organize and manage your calls from anywhere in the world.
Setup in minutes
Step 01
Pick a number
Guarantee another business phone number or utilize a current one. We support both complementary numbers and neighborhood numbers.
Step 02
Arrange your auto-orderly
Your auto-orderly will answer calls and course them to the right office. It will play music while clients are waiting or take a message in the event that all lines are occupied.
Step 03
Make chase gatherings
Chase bunches let you sort out and deal with your labor force better and naturally circulates calls to guarantee your clients aren’t continued to pause.
Step 04
Incorporate with your CRM
Sync all call subtleties to your CRM or help work area programming so your agents view client subtleties on each call making each discussion quicker and better.
Here’s why we’re your best bet!
Affordable & effective
With Ozonetel’s cloud arrangement, you don’t cause cost on equipment, updates, and support. Get close enough to devices utilized by enormous organizations to course and productively oversee brings in manners that will wow your clients.
Works with the solutions you use
Ozonetel is really versatile. It coordinates with practically any CRM or business programming you use. This recoveries time, supports efficiency, and is only simpler to utilize all over.
Reliable & Supportive
With 99.9% uptime* across the 2.5 billion calls hung on our foundation consistently, and every minute of every day telephone support, you realize we have you covered! Also, free onboarding, arrangement, and preparing make us the most agreeable arrangement in the business.
Sales Dialer Solution
Don’t just dial faster, maximize sales.
How our solution transforms sales
Supercharge productivity
Accelerate inbound sales
Track performance
Overcome your most critical sales challenges
Consolidated agent desktop
Our deals arrangement and your CRM go about as one closely knit unit. Your representatives can see prospect information and add notes in similar window in which they settle on and get decisions. Work is simpler than any time in recent memory for your groups and they depend on 30% more useful.
Secure data
Cover delicate possibility information, for example, telephone numbers. Guarantee that specialists can call prospects just while signed into the framework. Guarantee venture grade security with Ozonetel.
Automate the process
Partition your effort into various targetted crusades. Directors can methodicallly plan calls and retries supervise execution in each mission with our natural live dashboards
Ozonetel CX Hub
Transform customer experience with Ozonetel CX hub
How CX hub helps you
AI & automation
Omnichannel routing
Deep CTI integrations
Automate
Allow more clients to interface with you; whenever the timing is ideal. Use robotization to deal with higher call and visit volumes across advanced and voice channels. A solitary computer based intelligence sending can significantly increase your communication capacities while reducing expenses per contact.
Unify the customer journey
At the point when clients and possibilities need to rehash data, each time they switch channels, it radically decreases fulfillment and change rates. CX center gives your representatives important client data from across the entirety of their communications.
Overhaul experience
By giving speedy, day in and day out self-administration, you guarantee that clients get quicker than any time in recent memory reactions on the channels they love. What’s more, you let loose your representatives to guarantee a superior encounter on stand by and visits that truly need human mediation
