Callpage
Callpage software | Call Center Software
- Turn website visitors into sales calls, instantly
- Increase efficiency of Marketing, Sales and Customer support
- Callback Automation Platform for your website and sales team
- CallPage provides immediate improvement of business processes
Turn website visitors into sales calls, instantly
Callback Automation for your website that helps you connect with buyers faster. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.
Increase efficiency of Marketing, Sales and Customer support
Callback Automation Platform for your website and sales team
Everything you need to generate more phone calls and build better relationships with leads and customers.
Popular features:
Automatic callback in 28 seconds,Call me later function,Widget customization
For Marketers
With CallPage you can generate leads at scale. Callback software to help you to improve User Experience & convert more visitors into calls for your Sales Team.
Popular features:
- Lead generation
- Lead targeting
- Analytics Dashboard
For Sales
Time-saving software that helps you get hotter leads from Website and close them on the phone. CallPage also help to decrease response time and can be integrated with your CRM
Popular features:
- Callback in 28 seconds
- Call scheduling
- CRM integration
For Service
Very often your customers except livechat need to have ASAP call from you. With CallPage you can exceed expectation, provide immediate callback and increase your NPS score
Popular features:
- Callback in 28 seconds from link
- Widget customisation
- Call tickets dashboard
What is CallPage?
Callback Automation
Every user who visits your website is your potential customer, interested in your offer. Amaze them by offering an instant connection over the phone in 28 seconds via call back widget. Apply powerful scoring rules to display the popup when the leads are the hottest and most likely to convert. Connect the widget with your contact forms or link to it in your email signature to make it available wherever your potential customers are.
Interactive pop-up
To offer your potential customers an automatic call back, a fully customizable popup is displayed. You can edit the copy of your popup, add dynamic elements or apply advanced personalization via our powerful CSS editor. All popups are responsive and display flawlessly on any device.
Call analytics
Advanced reports and data available in the CallPage dashboard give you thorough information about your lead generation and sales processes. You can analyze all activities related to inbound calls within your organization, what happens before, during and after a call. This data will help you optimize workflows and measure the productivity of your salespeople. You can store this information in your CRM or e-mail.
Generate more sales calls and increase the conversion rate
Every visitor is a potential customer. With our powerful scoring system catch leads when they’re the hottest and offer them a free 28 seconds callback.
Your speed to lead is crucial
In Lead Response Time, every minute matters. Making a prospect wait longer than 5 minutes means an 80% decrease in lead qualification. Your potential customers visit your website and want to talk with you instantly.
Your hottest leads deserve better
When a real human dials a potential customer immediately, they are often pleasantly surprised.Increase your speed to lead with an automated callback that doubles your inbound conversion rate.
Call Center Software for Your Business
A complex phone system that allows your team to be connected anywhere and reply to inbound calls immediately.
Virtual phone numbers
Get a local or international phone number for your company, choose from over 30 countries and gain your customers’ trust right at the start of your interaction.
Virtual PBX
Build a business phone system in your company. Set up IVR (Interactive Voice Response), call queuing or no-queue connection for each virtual number.
Faster service
Answer customers’ calls faster than before. Everything happens automatically within the CallPage application, enabling you to provide faster service.
More incoming calls
Catch customers’ attention and answer more calls. By using Call Queuing feature, your potential clients won’t hear the busy tone and will be more likely to wait for the connection.
Shorter waiting time
Increase the chance of repeat contact from customers. Call Scheduling feature will allow your customers to order a call and schedule it for later if they don’t want to wait in the queue.
Personalized IVR
Save your and your clients’ time. Distribute calls to the right people or departments in seconds using personalized IVR.
Lead generation and conversions are marketer’s top challenges
Lost opportunities
39% of all leads remain unanswered and lost in the sales process.
Costs of leads
Cost of lead acquisition in internet during last years grew dramatically ~335%.
Limited patience
90% of customers claim that immediate response is very important.
Conversion
The best odds of making a successful contact with a lead are within 5 minutes.
Customer motivation for using CallPage within LiveChat products
Sales Process – Chat Preferred
Switching from chat to call to close the deal right now
Benefits for the clients:
- Closing deals faster
- Increasing positive emotions
- Improving conversion
Sales Process – Phone Preferred
Callback & LiveChat on the website. User prefers phone contact and uses CallPage
Benefits for the clients:
- Catching more leads
- Increasing conversion rate
- Boosting sales
Support Process
Switching from chat to call to reduce the time spent on solving a customer’s ticket
Benefits for the clients:
- Solving support tickets faster
- Decreasing negative emotions
- Increasing NPS
Customer motivation for using CallPage within LiveChat products
Complex products
Characterstics
- Client needs a detailed explanation of a product
- Establishing trust is crucial to finalize the deal
Sample Verticals
- Leasing services
- Factoring services
- Debt collection
Exclusive & expensive products
Characterstics
- Highly personalized products
- Client has strong buying intent without a specific product in mind
Sample Verticals
- Expensive furniture and house equipment
- Exclusive sport equipment
Professional development services
Characterstics
- Major decisions in client’s career with an impact of her whole life
- Complex product that requires explanation
Sample Verrticals
- Language schools
- Tailor-made trainings for larger groups
Features like no other
Callback in 28 seconds
Instantly connect with website visitors using a callback phone connection.
Call scheduling
Your potential customers can schedule a callback in advance as per their convenience.
Convert website visitors 24/7
Use out-of-office mode to gather more leads with high-quality sales when your team isn’t online.
