Enterprise Grade Messaging Platform for Large Organizations

Host on your own server, multi-layered security, Next level of group communication, AD integrated and Branded mobile apps.

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Comprehensive tool for doing KYC / IPV / CIP over Video

Compliant with RBI guidelines
Two way video calling
Face Comparison with AWS Rekognition
Agent allocation with Round Robin
Concurrent Auditor module

Host in your own Cloud Account & have 100% data ownership

AWS
Azure
SimpliCloud – Netmagic

A specialized platform to improve Organization-wide communication

Why stick to just BASIC Group Chat, when you can use more?
Support groups, Broadcast messaging, Message using profile fields, One-way broadcast, etc.

Multiple use cases for Banks, Financial Services and Insurance sector

Video KYC, Credit Verification, Agent Messaging, Customer Support, VRM, Loan Advisory, Video MER, Broadcast Messaging

Messaging solutions for Government with Military-Grade Security Features

Crypto chat with end-to-end encryption, SIM-based access, auto-destruction of messages and Geo-Fencing.

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Made for large team

An enterprise grade messaging software that’s built for teams that run in thousands and millions.

Security & Data Ownership

A highly-secure chat platform which can be hosted on your traditional servers or your AWS account, and blocks all data leakage points on mobile.

Improve org wide communication

Many highly-advanced features beyond regular chat and groups to improve organization-wide communication.

Business Operations

Plug chat and video into your various business workflows to make communication easy, time saving and cost effective.

External Communication

Use chat and video to communicate with external entities like customers, partners, agents, distributors and more.

Integrations

A chat tool that can be seamlessly integrated with any legacy system with two-way data sharing APIs.

Fixed Costing

Pay a fixed fee per month for your entire organization, and don’t worry about increasing your strength.

Platform & Partner Approach

A product that functions as a platform and a company that works as a partner to co-create features and solutions around messaging requirements.

Enterprise Grade Text Messaging between Teams

Complete team listed in One Chat App

Find all your colleagues easily
No need to add / remove people constantly
Chat with anybody at the click of a button
Search using profile fields like department, role, city, etc.
Integrated with AD or HRMS
Single sign on

All regular features

One-to-one chat
Group chat
File sharing
Reply to specific message
Forward message
Private messaging in groups
Read receipts with time
Read receipts visible to all group members
Per user download count of shared files

‘Threads’ in Chat

Make ‘Threads’ in chat to have topic specific conversations
Create ‘Threads’ under individual chats or group chats
Ensuring that the conversations aren’t lost in a long chat
Create ‘Threads’ with a single click

Task-based chats

Categorize group chats under various task names
Tasks, Customer, Product, File No, Project, Candidate etc
Add / remove departments & employees as file progresses
Add / remove employees manually or automatically

API / Automated Messaging

Send messages from any other system automatically
Simple RESTful API integration
Send daily numbers, customer leads, file status, server alerts
Send messages to individuals, groups or broadcast messages
Send text messages, images or files

Anonymous Employee Feedback Chat

100% anonymous feedback chat
Get instant reporting of issues in the company
Fraud, Theft, POSH, Manager related
Chat with one or multiple designated officers

Add Chatbots to the Chat

Add your own Chatbots to the chat app
Chatbot will appear as a user in the contact list
Add one or multiple chatbots
Simple Input / Output API service
Chat experience just like any other user

The next level of Group Chats

Made for Large Teams

Group chat with no limit on number of users
Admin and member roles
One way group chat where only Admins can send messages
Make group chats public for external communication
Update group chats automatically with profile changes

One Way Group Chat

Leadership can have one way group chats with employees
Employees can only view messages and not reply
Create large groups with 100,000 member or even more
Can create multiple one-way group chats

Employee Support Groups

Central help and support groups for internal teams
Ex: HR, Compensation, Product, IT, Security, Pantry, etc
Support team can have multiple users, to avoid missing messages
Just Search – Click – Chat
Groups will be pre-added in chat list of all employees
When employees start a chat, their name will show in support team’s list

Knowledge Groups

Create Organization-wide knowledge sharing groups. Ex: Cycling, Blockchain, Open Banking, Healthy Lifestyle
Admin-centric groups: Exclusive sharing and posting rights
Any employee can follow and read the posts
No need to add / remove users from the groups
Employees can follow the Knowledge Groups of their choice

Broadcast messaging with Rich Media Content in Web article format

Ways to Broadcast Messages

Send long format and rich media messages to teams
Send and share HTMLs, videos, images, text, tables, files, etc
Add self-recorded videos to messages
Categorize broadcast messages under: circulars, policies, etc
Add response buttons like Accept, Understood, Like etc
Get detailed read receipt for each employee
Department wise, and in excel format
Download count of attached files per user

Sending Broadcast Messages

Send to all or selected employees
Send a message by selecting AD groups
AD groups are ported to message creation screen for one click selection
Send a message by selecting profile fields
Send messages by selecting Department, City, Office, Gender etc
Send a message by selecting a manager
Send a message by selecting direct team or full hierarchy of a manager
Send a message by uploading an excel with email or mobile numbers

Sharing Broadcast Messages

Enable public sharing of broadcast messages
Sales teams can share marketing messages with customers
Share via WhatsApp, Social media, SMS and Email
Dashboard to track who shared, how many times, and message views
Automated search optimization of message
Add your own Google Analytics code

Send Training Videos

Record videos on your own from the desktop
Screen recording + Audio
Or just Video and Audio
View various videos together in your own ‘Org’s Youtube’
Keep video private (only for employees) or make public (open)
Share with all or selected few
Get read receipt for each member

Audio and Video calling within teams with advanced features

Connect over video

Audio / Video calling between employees
One side or both side recording
Both side screen sharing
Screenshot capture and document tagging
Share recorded video call with colleagues
Configure bandwidth allowed on employee side

Coming soon

Video messaging
One to many live video broadcasting
Four party video conferencing
Six party audio conferencing

Workapps

Workapps software