Tidio

9.1
Expert ScoreRead review

  • Live chat
  • Chatbots
  • Ticketing

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Buy Tidio to Turn your website visitors into customers

Tidio is a top-rated platform for small and medium businesses to grow sales through outstanding customer service. Buy Tidio to connect with your website visitors, offer an unforgettable customer experience, and boost your sales.

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The perfect solution for online businesses

World-class support

We help you set up your account, build chatbots, make improvements, and more. We reply in a few minutes.

Free-forever basic plan

Get your free 7-day trial. Upgrade to a paid subscription or continue with our free-forever plan and scale as you grow.

LIVE CHAT

Connect with your customers. Instantly

Buy Tidio live chat software and add to your website in minutes. Contact visitors and turn them into happy customers. Create exceptional customer journeys 24/7.

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Slash your response time to under 3 minutes

The average customer service email response time is over 10 hours. With a live chat service, you’ll respond to your customers before they decide to buy elsewhere.

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Turn 3x more visitors into paying customers

Up to 98% of your visitors leave without buying. Use customer support live chat to engage them in conversations, answer questions, and increase sales.

CHATBOTS

Automate sales with a powerful chatbot builder

Chatbots can generate sales

Explore new ways to capture leads and generate more sales. Buy Tidio to Discover some of our most popular sales chatbots templates:

Discount for new/returning visitors

Set up personalized messages offering a discount to new and returning visitors.

Product recommendation

Sell more by recommending hot deals and cross-sell offers.

Abandoned cart saver

Stop 60% of your customers from abandoning their carts by offering a discount.

Order placement

Enable your customers to place orders directly in the chat widget on your website.

Upselling

Increase order value by offering free delivery on orders over $X amount.

Lead generation

Automatically collect and qualify leads based on their behavior on your website.

TICKETING SYSTEM

Manage your support emails at scale with Ticketing

Monitor, prioritize, and assign customer requests in the same place. Keep your support team organized, and respond faster than ever, always.

Organize your work

Turn support emails into tickets and easily keep track of your customers’ requests. Manage things at scale, without disturbing the workflow.

All your emails are now in a dedicated tab, separate from chats. You can quickly check their status and assigned operators.

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Easily manage requests

Set priorities, add notes, and assign custom tags to easily follow up on a conversation later. Make sure that everyone is on the same page.

You can also check if there are any ongoing chats assigned to the email you’re replying to, or turn a part of the chat into a ticket.

Make teamwork simple

Assign emails to operators to ensure that no two people are working on the same issue. Improve your team’s efficiency without breaking a sweat.

Focus on your operators’ strengths, make sure that everyone has an even amount of work, and boost the sense of responsibility.

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Try Free Demo

Frequently Asked Questions

Tidio is a live chat and chatbot platform that enables businesses to communicate with their website visitors and customers in real-time. It offers features such as live chat, chatbots, email marketing, and CRM integrations.

Buy Tidio which is suitable for businesses of all sizes, from small startups to large enterprises. Its customizable features and scalable platform make it adaptable to the needs of businesses across various industries.

Tidio helps businesses improve customer engagement and support by providing multiple communication channels for interacting with website visitors and customers. Whether it’s answering questions, providing assistance with purchases, or generating leads through chatbots, Tidio enables businesses to deliver personalized and timely support.

Yes, buy Tidio that offers integrations with a variety of third-party applications and services, including CRM systems, help desk software, and e-commerce platforms. These integrations allow businesses to centralize customer data and streamline workflows.

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