Freshdesk Contact Center
Freshdesk Contact Center Software
- Elevate care with fast and easy conversation
- Over 50000+ customers rely on us to delight their customers
- No missed calls, lower wait times, and always available support
Elevate care with fast and easy conversations
Make it simple for your representatives to give remarkable
voice administration with a natural, across the board contact
focus arrangement.
No missed calls, lower wait times, and always available support
Freshdesk Contact Center (formerly Freshcaller) is a minimum-fuss, maximum-delight voice platform that’s right-sized for your business.
Intuitive and scalable
From set up, to everyday activities, and increasing, accomplish everything in a couple of instinctive snaps.
Conversations made easy
Effortless performance
Get a total perspective on your contact community execution and improve activities without any problem.
Two-way conversations sit at the heart of any relationship
Have customized voice cooperations through top notch and secure calls.
Set up your contact center in just a few hours
From set up, to everyday activities, and increasing, accomplish everything in a couple of instinctive snaps.
Develop a remote-ready workforce
Know your customers better
Study everything that happened in a call by using call copies, post-call transcriptions, and call-lifecycle material. Monitor agent presentation and keep a pulse on your customer approval with live dashboards.
Reduce your agent’s workload
Reduce your agents’ workload by using AI-powered voice bots that answer tedious inquiries. Decrease wait times and offer consistent answers with voice bots and speech-enabled IVR. Authorize your negotiators to do their best work.
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Continue the conversation on any channel
Better together: Freshdesk + Freshworks Neo platform
Transport wonderful customer involvements with the provision of the Fresh works Neo stand.
Answer difficulties and scale your business on Freshdesk with the assistance of the brought together Messaging API, simple combinations utilizing pre-assembled commercial center applications, and adjustable examination. Address the issues of a growing client base with the consolidated force of an adaptable, secure, and endeavor grade stage and Freshdesk.
