Contentsquare

9.1
Expert ScoreRead review
  • Effortless, automated insights
  • Find errors before they cost you revenue.
  • Metrics anyone can understand
  • 2022 Digital Experience Benchmark Report

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Everyone is unique. Know what makes them click

Contentsquare moves beyond traditional analytics to enable an unprecedented understanding of the customer experience.

2022 Digital Experience Benchmark Report

See how your website stacks up against data based on 46+ billion global user sessions.

Conventional web analytics don't give you the full picture.

Traditional tools are hard to use and even harder to interpret — providing data that only specialists can decipher.

Metrics anyone can understand

We work hard to keep it simple. Our intuitive visual reporting makes it easy to see how customers are using your site or app.

Effortless, automated insights.

Contentsquare automatically surfaces your biggest opportunities and issues. It’s like having your own team of analysts to crunch your data and feed you a smarter to-do list.

Find errors before they cost you revenue.

Quantify the biggest UX issues that are costing you online customers, and prioritise what matters most.

Powerful Yet Intuitive Analytics for Digital Marketing Teams

Make sense of billions of visitor behaviors to improve conversion, increase content consumption, and personalize the customer journey.

Visualize customer journeys to improve acquisition

See how visitors progress through your site, page by page, from entry to exit. Reveal journeys by behavioral segment, acquisition channels or new versus repeat visitors. 

Understand and Optimize Content ROI

Reveal how visitors interact with every piece of content on your site. Create attribution to tell a story about how customers consume content — and how it influences goal completion.

Surface insights to beat campaign targets

Get a custom view of the metrics you and your team care about most such as key content consumption, form completions and purchases. Set AI alerts for KPIs related to your content so they notify you when metrics change dramatically.

AI Analytics and Automatic Insights for Analytics Teams

Surface high-fidelity insights faster and quantify the impact of those
insights on your business. Empower your team with rich visualizations to
help answer the questions internal stakeholders are asking.

Understand customer behavior behind digital metrics

Capture every in-page interaction and micro-gesture to understand the how and why behind traditional click metrics. Use these behavioral insights to design experiences that boost loyalty and conversion unique to your brand. With intuitive visualizations and dashboards, gain insight into how UX, product, pricing and content choices impact visitor behavior and your KPIs.

Answer questions without relying on tags

Capture interactions automatically so you can decide what to analyze and prioritize at any time, and answer questions on data retroactively — all without depending on tags being configured ahead of time. 

Automatically surface insights to create successful customer journeys

Get a custom view of the metrics you and your team care about most for specific items of content that you want to monitor. Set AI alerts for certain KPIs related to your content which will notify you when they change dramatically.

eCommerce Analytics That Turn Shoppers Into Customers

Take the guesswork out of eCommerce conversion rate optimization. Make smarter, faster decisions that drive online sales.

Surface opportunities to acquire, convert and retain more shoppers

Whether at the individual, segment or shopper level, connect conversion and revenue metrics to actual customer behavior. Gain insights for conversion rate optimization to improve overall journeys as well as to optimize each page – including product detail pages, gift guides and checkout steps –  to acquire, convert and retain more shoppers.

Quickly resolve barriers to conversion

Identify and quantify problematic patterns to help determine improvement priorities. Uncover and quantify deviations in crucial KPIs fast. Identify and implement resolutions fast to recover potential losses in conversion and revenue. Gain AI Alerts to be notified when anomalies happen for immediate diagnosis.

Conduct better tests and make faster data-driven decisions

Extract and interpret behavioral data to inform hypotheses and create winning testing strategies. Identify and remediate usability issues affecting in-page experiences to improve conversions. Uncover why you’re getting specific feedback from customers and quantify its impact.

Automatically surface insights to increase conversions

Get a custom view of the ecommerce customer analytics you and your team care about most. Identify specific items of content that you want to monitor. Set AI alerts for certain KPIs related to your content which will notify you when they change dramatically.

Understand, Quantify, Design and Innovate with UX Analytics

Transform millisecond-level behaviors into meaningful insights, so you can design the experiences your customers want from your website, mobile site and app with analytics for ux.

Identify opportunities for innovation and growth

See actual behavior to create experimentation that transcends guesswork and gut feelings. Prioritization, ideation, hypothesizing, analyzing and time-consuming design and coding become data-driven. The end result is a more efficient, constantly improving testing engine.

Do more meaningful testing at every stage of the cycle

User experience analytics take the guesswork out of what affects user behavior by analyzing heatmaps before initiating a test. Run post-test analyses to uncover how the changes you’ve made impact visitors’ interactions. Get faster insights into your entire testing optimization cycle, engineer smarter tests, and deliver substantial results. 

Pinpoint website elements causing friction

Expose the “why” behind visitors’ struggle by seeing the full digital journey within pages and across visits. Analyze behaviors with your team to align all stakeholders around your visitors’ actual experiences. Learn more about Journey Analysis

Automatically surface insights to create successful customer journeys

Get a custom view of the metrics you and your team care about most for specific items of content that you want to monitor. Set AI alerts for certain KPIs related to your content which will notify you when they change dramatically.

Scrutinize and quantify negative feedback

Uncover why you’re getting specific feedback on your digital properties through advanced integrations with leading Voice of Customer vendors, and quantify the impact on your top line. Link behavior analysis with those who have left feedback, enabling you to quickly contextualize why visitors are saying what they do. Learn more about Voice of Customer integrations.

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