QuestionPro

9.1
Expert ScoreRead review
  • Survey software for beginners to enterprise
  • Market Research tools for professionals
  • The CX Software to turn customers into advocates
  • Create the best employee experience with Workforce

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Survey software for beginners to enterprise

Get started today and design your perfect analysis. Add multiple question types, logic, and personalized branding. Deploy in seconds and examine your records in real-time. You can access over 88 features and customizable templates.

Market Research tools for professionals

Get started today and design your perfect analysis. Add multiple question types, logic, and personalized branding. Deploy in seconds and examine your records in real-time. You can access over 88 features and customizable templates.

The CX Software to turn customers into advocates

Empower your customers with the NPS+ survey query. This will help you recognize what works for your promoters and what issues must be addressed instantly.

Create strategies to meet ever evolving customer expectations through journey mapping and closed loop tracking. Organizer amplification, detractor recovery, and customizable dashboards will make customers brand champions.

Create the best employee experience with Workforce

To create a truly empathetic association, it’s important to be able to effectively communicate and connect with employees, at scale. Employee essentials are changing at a faster pace than ever before; while managing organizational culture, it’s critical to keep a pulse on the most important drivers of employee engagement and wellbeing, in real-time. Ongoing view from employees, delivered through intuitive dashboards, helps organizations take actions that will have the biggest impact.

We make online surveys easy

See how we empower you to find the answers you need.

 

Professional templates

Create a examination with intuitive and professional online survey tools. Just pick a survey from 250+ free online survey templates for market research, customer fulfillment, academic investigation, community-based surveys and much more!

24hr global support

With live customer help 24 hours a day, we are always here to make your life easier. You can access us live 24/7, 365 days a year. Reach us anytime, from anywhere via online chat, email or phone, and our representatives will be there to assist you.

 

Robust logic

Take benefits of our wide range of point-and-click online examination logic without spending hours learning how to use it – Survey branching and skip logic, extractions, text piping, survey looping, and randomization.

Mobile ready

Our iPad and tablet apps are designed specifically to allow for record collection and examination everywhere you go. All QuestionPro surveys are all mobile-optimized for smartphones and tablets with additional options for getting the QuestionPro Survey App for both online and offline surveys

Multilingual surveys

Want to conduct examination research in local languages? Our survey platform provides you with over 100 languages to choose from so you can capture exponentially better replies using the most spoken dialect in the target market.

Shareable reports

Get automated and elegant reporting dashboards ready for you to view and share with your team in real-time. You can also export your survey data in variety of supported procedures such as Excel, SPSS and CSV.

Salesforce

QuestionPro offers seamless examination records and analytics integration with Salesforce, Microsoft Dynamics, Tableau and various other global platforms with a robust API that puts you in complete control of your data

Panel integration

Get the unique QuestionPro benefits with integrated online panel management built right into our survey software. Create your own panel and conduct focus group surveys, recruit or purchase new members, set reward systems, conduct qualitative text examination, etc.

Key CX differentiators

Delight your customers at every touchpoint and turn them into brand advocates with QuestionPro CX.

NPS & churn risk

The QuestionPro NPS Survey Dashboard is the most advanced analytics platform for NPS measurement. Learn how to isolate, recognize and predict customer churn. Influence customer communication to improve your products and services.

Sentiment analysis

Sentiment examination classifies text as positive, negative, or neutral. Sentiment analysis goes beyond numbers and focuses on the quality of communications between the audience and the association.

Advanced dashboards

Get access to a dashboard with customizable widget configurations that enable you to customize your widgets filters, chart types along with labels, and the month following widget.

Workflow setup

CX Workflow helps you to allocate and send different examinations to different customers in the same records file. Also, it enables you to automate the reminders for the survey invites already sent.

Disposition metrics

Monitoring emails sent on a repeated basis will provide valuable data at every engagement point and will help track any changes to customer behavior along the way.

Closed loop

Capture your customers’ journey at several touchpoints and gain real-time insights. Share view with different teams to develop the overall customer experience.

Create a unique customer experience

Delight your customers at every touchpoint and turn them into brand advocates with QuestionPro CX.

Conduct mobile surveys

No enterprise can afford to ignore the use of smartphones and tablets in our daily lives. Ensure a wider reach and convenient reply from the people participating in your examination by making it easy for them to read, understand, and answer on their mobile devices.

All in one CX dashboard

Flexible dashboard: Distribute data throughout the organization with easy-to-use dashboarding tools. Share across the association and share with individuals for collaboration.

Powerful report: Fully combined reporting widget for our NPS+ survey method with NPS tracking, Churn Risk analysis and Customer Innovation Idea reporting.

Conduct mobile surveys

No enterprise can afford to ignore the use of smartphones and tablets in our daily lives. Ensure a wider reach and convenient reply from the people participating in your examination by making it easy for them to read, understand, and answer on their mobile devices.

All in one CX dashboard

Flexible dashboard: Distribute data throughout the organization with easy-to-use dashboarding tools. Share across the association and share with individuals for collaboration.

Powerful report: Fully combined reporting widget for our NPS+ survey method with NPS tracking, Churn Risk analysis and Customer Innovation Idea reporting.

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